How to request deletion
If you want Marvyn to delete your account data or any connected platform data, email dataofficer@marvyn.tech from the email address associated with your Marvyn account.
Please include:
- Your full name
- Your Marvyn account email address
- The platform connection you want removed, if applicable, such as Facebook, Instagram, Google, LinkedIn, Shopify, or Microsoft Clarity
- A short note confirming whether you want only the connected-platform data removed or the full Marvyn account deleted
What Marvyn will delete
- Connected Facebook / Meta access tokens and account metadata stored in Marvyn
- Connected Instagram, Google Ads, Google Search Console, GA4, Google Business Profile, LinkedIn, Shopify, and Clarity access tokens or connection metadata stored in Marvyn
- Shopify shop-level reporting data associated with the connected store, including order, line-item, refund, store, warehouse, archived history, and backfill records where applicable
- Associated account-level workspace data when you request full account deletion
- Operational records retained only where required for security, billing, fraud prevention, or legal compliance
Shopify data deletion
Marvyn's Shopify integration uses Shopify order data for store reporting and marketing analysis. We do not select or store Shopify customer names, emails, phone numbers, addresses, or customer IDs.
- For Shopify customers/data_request requests, Marvyn verifies the Shopify webhook and acknowledges the request because Marvyn does not store Shopify customer contact fields, profile fields, or customer IDs to return.
- For Shopify customers/redact requests, Marvyn verifies the Shopify webhook and acknowledges the request because Marvyn does not store Shopify customer contact fields, profile fields, or customer IDs to delete.
- For Shopify shop/redact requests or store-level deletion, Marvyn deletes Shopify data tied to the shop, including stored access tokens, shop metadata, order-level reporting facts, archived Shopify history, and related backfill records, subject to records we must retain for security, billing, fraud prevention, legal compliance, or dispute handling.
How to disconnect Meta / Facebook access yourself
If you connected Facebook or Instagram to Marvyn, you can also remove Marvyn access directly from your Facebook account settings.
- Log in to your Facebook account
- Open Settings & privacy → Settings → Business Integrations
- Select Marvyn
- Remove the integration
Removing the integration from Facebook revokes future access. If you also want Marvyn-stored data deleted, send the deletion request email above.
Product-side deletion path
Inside Marvyn, users can remove supported platform connections from the Settings area. That disconnects access for future use. For permanent deletion of stored connection data or full account deletion, email dataofficer@marvyn.tech.
Support and policy links
General support: support@marvyn.tech
Privacy and deletion requests: dataofficer@marvyn.tech